FAQ

With our 20 years of experience, we answer your most frequent questions:

Table d'hôtes (Dinner)

By reservation only, we take into consideration the foods to avoid and make a unique meal consisting of an aperitif, starter, main course and dessert accompanied by drinks. There is a price per adult / adolescent / child. The meal is served at 8 p.m. We also make dinner trays brought to your room.

Opening Hours

We usually welcome you from 4 p.m. to 7 p.m., however please do contact us if need to arrive earlier or later.

Remember to notify us of your arrival time in general, this helps us to organize our days.

The gites must be vacated at 10 a.m. and the rooms at 11 a.m. for cleaning purposes, but you can stay on site until 12 noon on the day of your departure. Depending on reservations, it is sometimes possible to have an early arrival or a late departure, but please contact us before.

Secured swimming pool

It is open from 8 am to 8 pm, a shower and a toilet are available nearby. No child can go in or around the pool alone, a parent must always accompany them. We have a security barrier and an alarm to protect the little ones.

Transport

Our small village has a train station. We are on the Toulouse - Carcassonne route. There are about ten trains a day, and the station is a 5-minute walk away.

(300 meters)

We also have bus routes that leave from Toulouse bus station that arrive in the village.

Access

The motorway exit is 5km away.

Coming from Toulouse take the Montgiscard No.19.1 exit, then direction Villefranche de Lauragais. We are in the center of our village Villenouvelle. Turn right at the traffic lights then left. We are on the left. No. 1, a white wooden door.

Coming from Carcassonne take the Villefranche de Lauragais exit No. 20, then direction Toulouse. We are in the center of our village Villenouvelle. Turn left at the traffic lights then left again. We are on the left. No. 1, a white wooden door.

Distances

- Toulouse: 26 km
- Carcasonne: 70 km
- Villefranche de Lauragais: 5 km
- Canal du Midi: 2.7 km
- Labastide Beauvoir: 8 km
- Nailloux: 10 km
- Airport: 39 km

Car park

We park in front of the house on an alley in the village. We have 2 internal parking spaces available if your car is loaded. The price is 6 € per night.

Laundry

Bed linen is included in the rooms and cottages as well as towels, soap, shampoo, and clothes horse. Remember to take your personal towels for the pool. For our friends traveling by plane, we can provide them. Towels are changed every 3 days and sheets are changed weekly.

Gift card

We make gift cards for a nights stay or the night and dinner. Breakfast is always included. We will take good care of your guests. Contact us for details.

Animals

We do not accept our animal friends out of respect for allergy sufferers.

Covid-19

Facing Covid 19, we take care of you:

 

We respect social distancing.

We have installed a thermometer and provide disinfectant gel at the entrance and in some rooms.

The tables are separated and the distances respected for breakfast and dinner.

We have set up tables for each room outside in the open air in our covered courtyard so that people feel safe.

When it comes to making meals, we wear masks on when cooking and disinfect each table after use.

 

We regularly disinfect the doors and the stairwell, as well as all the utensils on the table (water and wine carafes, salt and pepper, ect.).

 

We ventilate the rooms as much as possible each day and between each client. We disinfect the rooms daily and several times daily the common rooms.

 

Our bed linen is washed in a laundrette which certifies the use of disinfectant, antibacterial and virucidal action Deo-Plus.

For the swimming pool and in order to keep distances respected, we limit the swimming pool and the edges of the swimming pool to 6 people at the same time. In case of large crowds, we will also limit access to 1 hour maximum between 16-19h so that everyone feels safe.

We ask parents to pay special attention to their young children so that they respect distances from more vulnerable people

 

We understand that these gestures can be restrictive, but ask you to follow them so that we can continue to welcome you safely.

 

We remain at your disposal and are open to any suggestions for improvements.

 

Help us take care of you!



Stay with us at Maison Joséphine